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Returns policy

  1. Eligibility for Returns:
    • Returns would be accepted for unused hats, headpieces if they do not meet. your requirements or expectations
    • Headwear must not have been worn
  2. Time Frame:
    • Items must be returned within 1 week of delivery .
  3. Condition of Items:
    • Items must be unopened, unworn, with original tags and packaging.
    • No returns will be accepted if there is signs of wear.
  4. Proof of Purchase:
    • Returns must be accompanied by an order number, a note explaining the reason for return and the full name and contact information of purchaser.
  5. Exclusions:
    • Custom-made hats and headpieces are non-returnable.
  6. Refunds will be issued to the original payment method within 7 business days after the returned item is received and inspected.
  7. Shipping fees are non-refundable unless the return is due to our error.